Customer Testimonials

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DealerRater Sep 12, 2024

Apple Auto was great to work with they know the vehicle and packages they had better prices than most and the sales people where easy to work with and did not try and put me in something I did not want I will be back for my next vehicle Lance

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DealerRater Sep 12, 2024

Ryan , did a excellent job of working out the details on the Maverick. This is my family’s 20 th Ford in the last25 years . It’s great working with Valley Ford .

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DealerRater Sep 4, 2024

Great buying experience and our sales person Meghan was outstanding. Dealership was very clean and had refreshments while we waited.

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DealerRater Aug 24, 2024

Recently I was in a bind and really needed assistance with limited time to resolve. Toby Hewitt knocked it out of the park! He problem solved and executed a solution with time to spare. He could have easily found excuses but instead he delivered solutions!! The complexity and timing of this service was superb!

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DealerRater Aug 22, 2024

They are courteous, knowledgeable, caring, understanding, helpful and the list good on! We will never buy from anywhere else. Been shopping here for 20 years and always have the best service. Mark Halverson has been our salesman since we first bought from AV Ford. He is amazing at his job and an all around great person.

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DealerRater Aug 10, 2024

Apple Ford is professional and customer friendly. I have returned for multiple purchases and service.

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DealerRater Aug 6, 2024

I received nothing less than excellent service at Apple Valley Ford. My service advisor Adrien has been my go to for every visit. He communicates well and often and provides solutions that work great for me and makes me feel valued as a customer.

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Google Jun 15, 2024

Very happy with my experience! Isaac did a phenomenal job being patient with me as I contemplated my next vehicle. The ability to take the vehicle home for the weekend was a game changer as it allowed me to actually live with it for a bit! None of the team that salesy or made me feel pressured. I had a few hiccups with my new vehicle after I purchased it and Isaac did a great job continuing to take care of me even after the sale was final. Highly recommend!

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Google Jun 15, 2024

Very easy to work with and great customer service!

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DealerRater Jun 13, 2024

Very efficient staff was knowledgeable about the product... Very helpful with our questions Was polite and did a excellent job in helping us..

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Google Jun 5, 2024

Our needs were met with good service, flexibility, and meeting our payment goals

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Google May 30, 2024

He was very knowledgeable about exactly what I was looking for in a car and helped me find a great fit very quickly. There was no hassle, and the whole experience went very smoothly. I found a great fit for a very reasonable price.

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Google May 29, 2024

Absolutely great service from Frank and Bret! I would recommend them to anyone

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DealerRater May 21, 2024

Ask for Joe Murphy, you won’t be disappointed! Always drive away happy and you’re in and out in no time.

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DealerRater May 20, 2024

Good experience, I have bought several cars from Mark Halverson and he is excellent to work with. Good follow up and attention to details of the sale. Also mgr Chris Mick was involved in answering some questions , he helped make the entire process a positive experience.

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Google May 20, 2024

I have bought several vehicles here and always have a great experience! They know their customers and helped me pick out the perfect vehicle!

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DealerRater May 8, 2024

very efficient nice staff quick and easy transaction. Phil very nice. Have worked with him before

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DealerRater May 5, 2024

We worked with Ryan and he and everyone at Apple Ford were great! From the test drive through the final signatures they communicated what was going on. It was a pleasure to work with them.

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DealerRater May 2, 2024

My experience when ordering my truck was easy and all my questions and concerns were answered with a knowledgeable salesman.

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Google May 1, 2024

Brett helped me calm down in a very stressful situation after my tire blew on the highway leaving me stranded with no vehicle while they work on fixing my car he got me a loaner car and ensured me they will work on getting my tire fixed. That was so helpful. Being left with a 3 year old no car and having to juggle work and appointments was going to be challenging. I am so thankful Brett over heard my conversation and helped me releive some stress by giving me a loaner car while they fix my car. Thank you.

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DealerRater Apr 27, 2024

Everyone we encountered was really nice. Ryan stayed an hour late to help go through all of the features of the vehicle.

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Google Apr 24, 2024

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Google Apr 23, 2024

Love the truck I got. Miguel was an amazing sales guy to work with.

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DealerRater Apr 21, 2024

The dealership is great, fair and follow through on questions and concerns! Likely recommend this dealership.

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Google Apr 20, 2024

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Google Apr 19, 2024

Kevin and the rest of the team were great to deal with. Knowledgeable, no pressure, just what I was looking for! Definitely worth the drive for me?

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Google Apr 19, 2024

Nick was great to work with.

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Google Apr 10, 2024

Today I was helped by Brendan in sales. It was after hours and I needed assistance with service. He went above and beyond and took the time even though it wasn’t his department. He was patient, helpful and friendly. His customer service is something that is very hard to find these days.

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DealerRater Apr 9, 2024

I purchased a new Bronco from Kaeli Halvorson and the team at Apple Valley Ford. Kaeli was very helpful in making my purchase decision, and the staff made the purchase a smooth, quick process. A+.

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Google Apr 9, 2024

I worked with Isaac P. and he was outstanding. I had no idea what I wanted in a pickup truck except for a used Ram. Isaac understood and was patient as he gave me several options. I settled on the Ram limited and I don’t regret it. Wow, what a truck and what a nice dealership. Just walk in and you will be greeted by a professional.

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Google Apr 8, 2024

Fantastic experience - highly recommend! We will definitely go back to Apple Chrysler Dodge Jeep - super smooth transaction, no pushiness, honest and they truly care about your experience!

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Google Apr 8, 2024

I purchased my 2020 Jeep SRT from here and it had some corrosion concerns, recently. I want to thank Glenn for helping and honoring the vehicle I purchased with you all. I'm very grateful. Thank you!

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Google Apr 7, 2024

Best service in the metro area, I have brought my car here for service over the years and I have always left extremely satisfied, Glenn my service advisor always goes above and beyond to answer any question I may have and keeps me in the loop about everything I will continue to come here for the years to come.

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Google Apr 6, 2024

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Google Apr 3, 2024

Apple Chrysler dodge jeep ram is amazing. They always do their best work. They are kind, preform great quality work and they are always quick. They are happy and always greet you with a smile. The costumer service is great. Thanks for all the great work .

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Google Apr 1, 2024

Really enjoy coming here, have gotten two vehicles here and have worked with Shayne both times. He was great and I appreciate how easy and straight forward the process was.

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Google Mar 30, 2024

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DealerRater Mar 29, 2024

Everyone was nice and easy to work with. The process was easy and fair. I would go back again

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Google Mar 29, 2024

We had our jeep in for service for a water pump replacement, we dropped it off on a Friday and picked it up on Monday. Jacob was great at communicating with us and made sure we had a loaner vehicle for the weekend. If you are searching for a new or used vehicle see Nick S at Shakopee Dodge , or your vehicle needs to be serviced see Jacob . These two are the best, great experience.

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Google Mar 29, 2024

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Google Mar 28, 2024

My Sales Associate Frank was awesome worked with me to get what I wanted and to get the price down to meet my budget needs. The level of customer service from Frank to Tory who worked on the financial part was outstanding and made me feel I was their main priority. Would definitely buy from them again.

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Google Mar 27, 2024

We went to Apple Autos to explore our options with our lease. Isaac approached us right away and helped get our questions answered and eventually helped us through the process of buying a new vehicle. Isaac was one of the best auto sales people that I have ever worked with. He was very knowledgeable and thorough but also friendly and personable. I will definitely seek him out if/when I have the need to buy or sell a vehicle and I would highly recommend anyone in that position to go to Shakopee Apple just to work with Isaac, you will ...

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Google Mar 24, 2024

Make sure if your looking for vehicle here ask for Dashaun Jones. Patient and honest salesman that makes sure to give the best customer service. As a small business owner its difficult to fiance anything, but they were confident and fast to make it a happen. Glad we could do business..

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Google Mar 22, 2024

We had a great experience; the team was knowledgeable and friendly. We were in and out in 2-3 hours and left with the vehicle we wanted!

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Google Mar 21, 2024

I worked with isaac and he was by far one of the best professionas ive worked with while buying a vehicle. My concerns were heard and he found me the perfect truck. He gave me the most detailed walk through and awnsered all my questions. The experience I had with finance was honest and appreciated. I felt like they were on my side and tried to source me the best rate possible. I was very pleased with how much they helped me get the best rate. I recently bought a 24 BMW x5 six months ago and the experience I had ...

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Google Mar 21, 2024

We bought a 2024 Jeep Grand Cherokee from Dashaun Jones and Philip Pryor. They did a wonderful job accommodating us. We think this vehicle is perfect for us.

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Google Mar 20, 2024

I don't like buying vehicles. Apple Auto made it a great experience. Fair pricing, great communication, process and people. Thank you Miguel for making changing my mind on the car buying process.

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Google Mar 19, 2024

Got a great deal on my car, and the employees were very friendly.

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DealerRater Mar 18, 2024

The team at Apple Ford is truly helpful, I worked with Jason and Corey they worked hard to find me a used vehicle that met my requirements. It was a difficult situation because I liked my paid for truck that I was trading in.

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Google Mar 18, 2024

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Google Mar 16, 2024

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DealerRater Mar 16, 2024

Dealership was clean and everyone was very friendly. They had a nice waiting area with popcorn, fountain drinks and variety of coffee.

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Google Mar 15, 2024

I appreciate the professionalism I experienced at Apple. Particularly from my salesperson, Isatou Kebbeh. Isa answered all my questions and provided great follow-up service after my purchase. I also appreciate the "non-pushy" sales approach at Apple, as well as the friendly, patient, and the accommodating negotiations from not only Isa, but also Josh (finance) as well as the GMs, who also corresponded after my purchase by expressed their appreciation and congratulations. Suffice it to say, I will shop at Apple for future needs, and recommend them to others. Thank you, Isa and Apple, for an easy/streamlined purchasing ...

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Google Mar 14, 2024

Professional, Friendly, and Knowledgeable all describe the employees of this dealership. Blake handled the trade in with professionalism, and was very friendly when I returned to pick up the car. Isaac could not have been more helpful in the buying process, knew everything about the vehicle, answered all my questions. Tory was friendly, explained every document as I signed it and made sure all my needs were covered. Dylan did a great job detailing the car, it looks like a brand new car! Nothing but positive things to say about these 4 and this dealership. I will be a repeat customer.

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Google Mar 13, 2024

5 star. Kevin was very helpful helping find the rite fit for me. The entire staff was helpful an very friendly.

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Google Mar 9, 2024

Always a great experience here when looking to get a new vehicle. Both Frank and Torey were very helpful with getting my new car leased.

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Google Mar 9, 2024

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Google Mar 9, 2024

Nick Surratt was the best salesman I have ever worked with! He put a lot of time and work in preparing for my appointment. He was extremely knowledgeable of the inventory and the whole financial ends of it. I felt very comfortable. He answered all my questions and I felt I was the only customer he had even though he was helping others. Very kind and considerate. I will definitely send everyone I know to to him!

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Google Mar 7, 2024

I had Frank Flaherty working with me. And what an Absolutely great experience from start to finish. I would tell anyone and everyone to buy from him.

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Google Mar 7, 2024

I have purchased few vehicles from Apple and they are some of the best people in the industry. Shayne has been my salesman and has taken care of me beyond my expectations. They have earned my business for life.

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Google Mar 5, 2024

Just a good dealership

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Google Mar 5, 2024

Great customer service!

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Google Mar 3, 2024

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DealerRater Mar 3, 2024

Mark Halverson was very helpful. Typically would not buy a new vehicle here because it is an hour away from where I live, but they had a vehicle that was configured closely to what I was looking for.

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DealerRater Feb 29, 2024

Great experience buying a new Bronco. Mark H was very helpful, gave me time to think about my purchase yet was right there when I had questions. The trade in and purchase was a smooth flow, and at my pace. Everyone was friendly and made me feel valued.

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Google Feb 29, 2024

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Google Feb 28, 2024

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Google Feb 28, 2024

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Google Feb 27, 2024

The techs took care of everything perfectly Oil, filter, tire rotation and vehicle safety checks.

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Google Feb 27, 2024

Got my jeep in quick and fixed the problems, helped me out a great deal. Thank you.

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DealerRater Feb 27, 2024

Second purchase thru AVF and it was awesome as usual. Great service with sales and finance department.

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Google Feb 22, 2024

The crew at Apple Chrysler Dodge Jeep Ram have always taken care of our needs. Whether it’s in for an oil change or service work, they take care of our vehicle. If it couldn’t get fixed that day, they either get me set up with a loaner or make sure the van is drivable until they can get it fixed.

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Google Feb 20, 2024

10/10 would recommend. I had Dashaun as a salesman and let me tell you he knows his stuff. Great team in shakopee and great people.

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Google Feb 20, 2024

Awesome experience. Saw a vehicle I was interested and inquired. They scheduled time for test drive. Less than 3 hours later had a great deal in place and was driving home my new truck.

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Google Feb 20, 2024

Frank provides excellent service in a professional, trusting and loyal fashion. We have had the pleasure of buying multiple cars through Frank and we will always continue to as his service and how he approaches his work has always been exceptional. Please reach out to Frank for any and all car needs whether you decide to finance, lease etc. he’s your guy.

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DealerRater Feb 18, 2024

Clean, professional, with plenty of staff on hand to help with any issues that may arise.

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DealerRater Feb 18, 2024

they were really nice and friendly and they really cared about the customers like me i felt like family there i would really recommend buying a car from them i had a great experience

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DealerRater Feb 16, 2024

Variety of selections between new and pre-owned. Team members are not hovering or pushy.

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Google Feb 16, 2024

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DealerRater Feb 15, 2024

It was a great car buying experience! Kaeli and her team communicated everything and it was such a pleasure to work with all of them!

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Google Feb 14, 2024

I had a nick Chavez as my salesman and he was extremely helpful and I was very happy with him for keeping me updated and keeping his word on everything he said about the sale. Thank you sincerely for being transparent. Great job nick.

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Google Feb 14, 2024

Friendly fast service. Informing along the course of the service. Never wondering how it is going.

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Google Feb 12, 2024

Just want to give a shout out to this place of business! They are stellar and professional!! Bret and Paul are great. Paul went over and above to get me my car! Honesty is important to them! Paul fixed the car fan because it was something he didn't like and wouldn't sell me a car with a ticking fan! These guys are great! If you are in need of a car or truck ask for Paul! He'll take good care of you! I love my Kia!! Thanks Paul! Happy customer!!!

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DealerRater Feb 10, 2024

This is my 4th purchase, 3 new and 1 used, from Apple Valley Ford, and I've never been disappointed. They have a diverse, friendly, and no-pressureure sales team that works together to make your experience fast and easy. I will definitely be purchasing my next Ford from them.

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Google Feb 8, 2024

I have bought multiple Vehicles through Apple Chrysler Jeep in Shakopee. Shayne, Chad,Tory and Brian are exceptional to work with. They are friendly, knowledgeable and make purchasing a vehicle a great experience. I highly recommend Apple Chrysler Jeep in Shakopee. Just ask for Shayne and he’ll make sure you get the right vehicle for you.

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Google Feb 7, 2024

As a first time car buyer, my experience at Apple Chrysler Dodge Jeep Ram was amazing! Paul Talbot and his coworkers were a knowledgeable and helpful group making my car buying process an easy and straightforward process that exceeded my expectations.

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Google Feb 6, 2024

Great place bought multiple cars here

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DealerRater Feb 5, 2024

This dealership is 5 stars top to bottom. From oil changes to purchasing they have treated me beyond awesome! Tim B and the rest of the staff are the best in the business.

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Google Feb 4, 2024

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Google Feb 3, 2024

Paul over at Apple Autos in Shakopee helped me beyond what I asked for. The first car Paul showed me was exactly what I was looking for! the buying process was smoother than ever. Can't thank Paul enough for his outstanding service along with the whole team at Apple Autos! I highly recommend seeing Paul for your next car purchase.

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Google Feb 2, 2024

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Google Feb 1, 2024

One of the smoothest vehicle purchases I've ever made thanks to Isaac and his team. My Jeep was getting serviced and had some major issues. I spoke with Isaac over the phone on a Tuesday, he got everything lined up with my trade-in/paperwork and I drove home in my new truck the very next day. This was my second vehicle purchase with Apple Auto and it was a breeze. If you're in the market for a new vehicle, give Isaac a call. He'll make it happen.

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Google Feb 1, 2024

Excellent customer service, Miguel was awesome, he went above and beyond to answer all my questions, very friendly and helpful!

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Google Feb 1, 2024

Great customer service! The guy who helped me was very helpful. Sorry I can’t remember his name but he was very helpful. Also, the receptionist that answered the call was very nice and was able to get me in and very short notice.

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Google Jan 30, 2024

Very attentive salesman to my wants and needs, he went above and beyond to get me what I wanted.

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Google Jan 21, 2024

If you are looking for a Jeep and want some down to earth professional car salespeople to deal with. This is the place. I have bought many times from here and they never disappoint and they make a potentially frustrating and long process easy. Ask for Isaac Peterson. He is great and will take care of you.

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DealerRater Jan 20, 2024

We have purchased the last 8 vehicles from this dealership and have always been very satisfied with not only the purchase, but the service we receive after purchase as well. They are always pleasant to work with, are very efficient, and provide great communication.

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Google Jan 19, 2024

Shayne G. did an amazing job accommodating me and my wife with trading in our vehicle and purchasing a new one! The entire team here is super friendly and made this process fun and easy!

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Google Jan 18, 2024

When we walked thru the door we were greeted by Deshaun in sales and was very helpful in picking out the right jeep for our daughter. We went through 4-5 jeeps before we found the right one. The rest of the Apple team from management to finance was great in explaining everything to us. I highly recommend talking with this group as I am a sales person and compared what that did and how they treated us to how I treat my customers. Great job Apple Jeep Chrysler dodge Ram !!!

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Google Jan 17, 2024

My service advisor did a great job


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