Customer Testimonials

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Google Jun 5, 2026

Andy and the crew at Apple Ford are great. They were up front, walked us through the process, and took us from test drive to sale in a weekend. We will be coming back for our next vehicle. Thank you! 🙏🏼

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Google Jun 5, 2026

Great experience! I would highly recommend them to anyone. Best ford dealer I have ever been to, they genuinely care.

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Google Jun 4, 2026

We had a great experience, everyone was great to work with. Found us exactly what we were looking for and delivered our new ride right to my door. Will definitely go back next time we are in the market for a new vehicle.

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Google Jun 4, 2026

I am so happy to have been able to get into a brand new vehicle. I will have this car for a very long time

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Google Jun 3, 2026

Kent was helpful with our car find and would definitely recommend him to others!

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Google Jun 2, 2026

Kept me updated throughout service, thorough explanation of service provided.

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Google Jun 2, 2026

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Google Jun 1, 2026

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Google May 30, 2026

They kept me advised of the progress, ordered the parts needed for my brakes failure. This was not a pre-scheduled appointment but got me in even with the Memorial Day holiday. Being from out of town it was a good experience.

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Google May 30, 2026

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Google May 29, 2026

Tech came to my house to complete a simple recall. Tech looked at the whole vehicle to give an assessment of what was needed in the near future. No pressure in selling just wanted to make sure that my vehicle was in good condition to have my new driver take the vehicle.

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Google May 29, 2026

Friendly staff and all around good buying experience

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Google May 29, 2026

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Google May 29, 2026

The sales person listened to the type of vehicle that I wanted and my budget for purchasing a vehicle. Was a great experience.

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Google May 28, 2026

Great experience and service! Fastest car buying in a long time!! Made the process easy to understand and complete!

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Google May 25, 2026

On time, courteous and good communication

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Google May 22, 2026

We went there to get a new 2026 Ford Explorer. Tommy was our sales person and worked extra hard to ensure got a great deal. Couldn’t be happier with the service or the car.

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DealerRater May 22, 2026

We purchased our Ford Bronco Sport at Apple Ford. Recently it needed a repair due to an issue with the wiring harness. We couldn't have had a better experience with customer service. Eric A. was our service advisor and he was top notch in being thorough, great communication and ensuring that the problem was solved correctly. He went the extra mile to work with our warranty and have the problem part covered. If I could give Apple Ford and Eric more than 5 stars because of this level of customer service, I would!

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DealerRater May 21, 2026

Good customer. I bought a used truck a year ago. The truck had and has a lot of issues. The vehicle was not gone through very well but the dealer is still working to get it right.

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Google May 20, 2026

I enjoyed dealing with Joe Murphy at Apple Ford in Apple Valley. Never felt pressured to make a decision or purchase anything I didn’t want. Wasn’t bombarded with calls. Just a pleasant experience buying a car, which seems to be a rare thing these days.

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DealerRater May 20, 2026

Easy to get an appointment. Solid place. Very professional, very thorough work. Casey is the best!

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Google May 19, 2026

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Google May 18, 2026

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Google May 18, 2026

Kaeli Halverson was a delight to work with in selecting our next vehicle from Apple Ford Apple Valley. She was friendly and funny, while being thoughtful and an absolute professional for a young sales consultant. The dealership, overall, had us driving home in our new pre-owned Bronco Sport in less than two hours.

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Google May 17, 2026

Good overall experience, Carter was great! I am loving my new F-150!

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Google May 16, 2026

Went in for an oil change and the process was great! The attendant was friendly and kind and made me feel welcomed. A nice touch for a basic oil change!! I was in and out faster than expected which is always great!

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Google May 15, 2026

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Google May 14, 2026

Straightforward and helpful. Smoothest experience at a dealership yet even though they didn’t have anything in stock that fit my needs they provided valuable assistance and insight with a professional attitude

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Google May 14, 2026

Very exciting vehicle

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Google May 13, 2026

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DealerRater May 11, 2026

T.hey are considerate, efficient and professional. They have the records of oil changes and services done to my care.

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Google May 10, 2026

It did take a few minutes for someone to gather us to their podium. He was professional and listened to our concerns.

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Google May 9, 2026

No pressure sales person. No hassle, no haggle upfront pricing. Plenty of stock to chose from. Great drinks/popcorn during the process. Nice clean restrooms. Bought a f250 gas w/ lifetime powertrain warranty. Went during Ford's "employee pricing" promo.

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Google May 8, 2026

This is our fifth vehicle from these guys and they have taken care of us from start to finish every time. They have always treated us fairly, given us the best prices and made sure our service was taken care of in a prompt and professional fashion. If you are considering buying a new or used vehicle, trading a vehicle in or currently own a Ford and are looking for a new service center these guys would be an amazing choice.

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Google May 7, 2026

Great staff with good info.

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Google May 6, 2026

Great job with "the works". Always professional & keeps customers informed at all times. Usually get video explaining each process, but for some reason, didn't this time. Only "glitch".

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Google May 6, 2026

people are great

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Google May 6, 2026

I found the exact vehicle I was looking for. Everyone I interacted with was very professional and nice.

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Google May 6, 2026

It's a great place, good customer service, thank you all very much

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DealerRater May 6, 2026

Had an appointment to get my oil changed and tires rotated. Had a 0730 appointment and got there about 0710. Was meet my the service greeter and got in right away. Went and had my coffee and popcorn supplied by the dealership and shortly after 8 I was on my way home. Very quick and easy way to have it done. Loved it!!

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Google May 5, 2026

Service is excellent, employees are extremely helpful and knowledgeable

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Google May 4, 2026

I had an amazing experience when buying truck! Thanks to the car salesman, Devin W, he helped with answering all of my questions and concerns, and more.

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Google May 3, 2026

Mark H was great!

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Google May 2, 2026

Apple Ford did an excellent job selling us our new Ford Explorer. They had a large amount of inventory and great price points. Friendly and helpful staff. Our sales person Trystan Martinez made the experience very enjoyable. He did a great job listening to what we needed in our SUV. Apple has a very nice sales floor and service department.

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Google May 1, 2026

Apple Valley Ford/Lincoln Quick Lane Service has been terrific for routine service and more. I find it best to schedule service in advance and ask for a day and time that is less busy. This helps to reduce the time the time it takes to complete the service and allows a more thorough evaluation. Since I’m retired, I have more flexibility than most people. I originally scheduled Tire rotation, oil change and filter. They discovered the need to replace the battery, cabin air filter.

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Google Apr 30, 2026

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Google Apr 29, 2026

Jazzik is amazing to work with. I’ve worked with her twice now and each time has been an absolute pleasure! From making sure everything is taken care of and all questions are answered. I hope if I have any other issues in the future she is the one I get to work with!!

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Google Apr 29, 2026

Andrew Bittner was our guy. Had an excellent experience with him. And his team worked hard to get me what I wanted most. I couldn’t be more pleased with Apple Ford, Andy my sales rep, Nate and Dan as well. Thank you guys so much for the great experience and I will recommend you to all my friends and family. This was the best dealership experience that I have ever had. 10/10.

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Google Apr 28, 2026

The salesman was attentive to what i was looking for. The process was pretty simple. So, that reduced my stress in buying a new truck

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DealerRater Apr 27, 2026

This dealership performed the services I requested. They suggested the services without undue pressure! I liked that! The valet service pickup and delivery was incredible. I feel i can really trust this dealership to keep my vehicle it top condition.

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Google Apr 27, 2026

Carter is the man!

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Google Apr 26, 2026

Carter was awesome! Definitely recommend 💪

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Google Apr 25, 2026

This was by far the best car buying experience I have ever had and I have bought quite a few vehicles in the past. I am in a neighboring state and despite that, the process of buying my vehicle was seamless. Kaeli was absolutely PHENOMENAL. She was extremely friendly and attentive. She even answered a question for me on her day off which is never expected but was very appreciated. I felt she went the extra mile to make me feel like I was a priority for her and that her and her colleagues were all on my team in ... Read More

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Google Apr 25, 2026

Absolutely the best in service for my vehicle with a through inspection of the many mechanical components.

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Google Apr 25, 2026

Alex and the team were helpful and the work done was spot on.

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Google Apr 24, 2026

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DealerRater Apr 24, 2026

I had an exceptional experience with the purchase of my 2026 Ford Explorer ST. Working with Tommy made the process smooth and he was very helpful in making sure I was taken care of.

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Google Apr 24, 2026

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Google Apr 24, 2026

Ross and the service team are amazing to work with. I highly recommend them!

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Google Apr 23, 2026

David made the entire experience great. I can not thank him enough. I will recommend him for life. Thank you David

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Google Apr 23, 2026

Leased a 2026 AWD Ford Escape-DARK grey from Apple Ford. This is my 4th vehicle through them. Kalei Halverson was my salesperson. She is kind, professional. She and finance took care of me and are down to earth. Very pleased with dealership and salesperson. Now Ford must continue to make the GAS powered Escape!! No one wants these overly priced EVs that go 3 miles and need charging.

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Google Apr 23, 2026

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Google Apr 22, 2026

My buying expeience was very positive. The combination of their best price on the new vehicle and the price they offered for my trade beat several other local competitors. They were easy to work with.

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Google Apr 21, 2026

Carter Robinson helped us get the perfect truck! He was very patient and attentive and made the whole process very seamless! Thank you Carter🙏

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Google Apr 20, 2026

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DealerRater Apr 19, 2026

I had an excellent experience from start to finish. The three people I dealt with were helpful, willing to find answers to questions the very few times they didn't know something, and definitely not pushy. The sales rep went above and beyond in helping me get set up with my phone and explaining the different buttons on the steering wheel and dashboard. I will definitely go back there next time we need to purchase a vehicle.

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Google Apr 18, 2026

Ive always had decent experience until today. Today the first man i interacted with was very rude, went inside and FOX news was blasting on the tv. No thanks. I wont be back.

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Google Apr 17, 2026

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Google Apr 17, 2026

Professional and courtesy staff

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Google Apr 16, 2026

Had a great experience working with Jacob and Kaylee. Both very nice and very professional! Highly recommend this dealership. They’re the best!

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Google Apr 16, 2026

Sadly I didn't take a before and after picture . They fixed a Vertical nasty door dent in 1 hour. Results were 100% corrected. Friendly staff. Staff has a willing attitude.. Thank you!

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Google Apr 16, 2026

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Google Apr 16, 2026

Sold me a car with 4 warped rotors. Be skeptical of "Blue Certified" . Apparently they don't check the rotors. The bumper to bumper and the blue certified didn't cover new rotor replacement. I now have turned rotors that are very likely to warp again soon.

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Google Apr 16, 2026

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Google Apr 15, 2026

Bobby in sales and Josh in finance are both so friendly and helpful. I’ve worked with them a couple of times now and have only had good experiences.

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Google Apr 15, 2026

Top notch dealership that cares for their customers greatly, I bought from out of state which was a bit of a naturally high stress situation and they helped me through everything to the best of their ability. Something miraculously happened when I received my work van and it blew a code after the sent it to me. Although it was an as is transaction they had me send it to a dealership to remedy the situation and helped me with the bill even though they did not have to.

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Google Apr 15, 2026

It was the third vehicle we have purchased from Apple Auto. Very pleasant experience every time.

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Google Apr 14, 2026

My first business done at Apple Valley Ford, being new in town. I used the complimentary service where they picked my car up and returned it. I received a video via email with everything that had been looked over and what needed to be done. I approved the work necessary and they had my car back to me later the same day. I feel good I have AV Ford to depend on. Thank you!

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Google Apr 13, 2026

Great Service Very good with explaining

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DealerRater Apr 13, 2026

Took my 2025 Ford F150 for scheduled maintenance and service and it was the best! Respect for me and my time. Tanner, the AV Service Technician was professional and great communication. Heck, he saved me money!

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DealerRater Apr 13, 2026

The entire team was great to work with. We have worked with Josh for over 10 years there now and have always had wonderful experiences.

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Google Apr 13, 2026

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Google Apr 13, 2026

My salesman Greg had been very patient with me. I had been to the dealership a week earlier and test drove a used vehicle which the sales team let me use for the weekend to see if it was a good fit for my family. I returned the car on Monday and decided to mull it over with the family for a few days. I came back on Thursday to get the same car but a brand new one! The sales team was awesome and got me approved through Ford Credit! I really appreciate the patience and the confidence that ... Read More

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Google Apr 12, 2026

Devin my sales guy was awesome!! Amazing customer service. The finance guy (tall, long beard, super cool) was great with explaining everything. The team there was so friendly and flexible, it made my purchasing process flawless!! Best experience ever!! and now I am driving my dream car- Ford Bronco!!!

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Google Apr 12, 2026

I would buy from here 100x over again. Drake is absolutely incredible! He’s easy going, funny, and super knowledgeable. He was helpful from the beginning when I came in just to weigh my options, all the way to the end when I was ready to buy my vehicle. He was able to answer any and all questions, as well as ease my mind with any concerns I might have had. He never pressured me into buying anything extra or unnecessary, yet made sure I had everything I needed to feel secure in my purchase. If you’re wanting to ... Read More

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Google Apr 11, 2026

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Google Apr 11, 2026

Wonderful shopping and buying experience! Everyone we worked with was friendly, clear and transparent. This is a no pressure/no haggle dealership and you 100% get that experience. Shout out to Jillian in sales, she worked extremely hard and went above and beyond for us!

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Google Apr 11, 2026

Apple Autos is my go to car dealer. We had a great experience with the team at Apple Ford Apple Valley, especially Phil Haas. We wanted a used car and he ensured we left feeling great about our purchase. Everyone is awesome and friendly, it is a pleasure to give them our business.

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Google Apr 10, 2026

I want to give a big shoutout to the Apple Ford team for providing a seamless oil change experience. I decided to go with Apple Ford specifically for their vehicle delivery option, as saving time and not having to wait at the dealership was a huge priority for me. The execution was flawless. I was incredibly impressed by their transparency and truly grateful that they didn't attempt any aggressive upsells. A fantastic experience from start to finish

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Google Apr 10, 2026

Oil change went well. No issues. Had us out in less than 30 min. Explained that everything checked out and we are good to go. We did pick up replacement wiper blades. Thank you Apple Valley Ford!

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Google Apr 8, 2026

Kaeli was extremely customer focused and answered all of my questions. If you are in the market for a vehicle, I'd strongly recommend a visit!

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Google Apr 8, 2026

Very positive buying experience at Apple Valley Ford! Would absolutely buy from them again.

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Google Apr 7, 2026

They charge you an extra 3% for using a credit card to pay your bill. They are the only provider I know of that does that.

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Google Apr 7, 2026

Enjoying the Maverick. Lots of new controls. Would have been nice if you would have put the manuals in the truck for seniors to read rather than trying to find information on the internet.

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Google Apr 7, 2026

Had my 2024 Mustang GT towed to Apple Valley Ford. I feared the worst, but they quickly determined it was NO big deal, just a loose fuse box. Had me in and out, kept in touch. Will be going there for service, tires, pretty much everything. Good people.

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DealerRater Apr 7, 2026

The entire team that I worked with was fantastic. There was nothing pushy about it, and was really just a conversation. I felt very heard, and the entire process was very easy. The entire processes was the fastest I have ever experienced from past purchases. I have already made sure to recommend Apply Valley Ford, along with Jillian specifically to friends that are looking for a new vehicle!

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Google Apr 6, 2026

Sales person was great, after market custom shop was great. Finance department wants to charge you 3% now for using a credit card for down payment after they just made thousands off you. Plus they only put 1/4 tank of gas in a brand new truck. Sad they don't treat customers better, they want to squeeze every penny of profit.

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Google Apr 6, 2026

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Google Apr 5, 2026

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DealerRater Apr 5, 2026

First time I have bought a vehicle from Apple Ford and will go back again. I was looking for a specific used vehicle and found one on their website and inquired. They behicle was just taken in in trade and was going through the inspection process. The dealership kept me informed as to the status of the vehicle. I was nervous that it would be sold before I could test drive it, but it all ended up working out and I now have the vehicle in my garage. A huge thank you to the sales team, especially Jillian for making ... Read More

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